This policy applies to ntkdfh.com, operated under the KANGPUTE brand in Nantong, Jiangsu, China. It covers information submitted through the Chinese and English inquiry pages and limited information generated when the website is used.
Information we collect
When you send an inquiry, we may collect your name, company, business email, country or region, requested product or application, specification, quantity, packing, destination and message. Please do not submit passwords, payment-card data, government identifiers, health information or other unrelated sensitive information.
The website may also process limited technical information needed for security and operation, such as request time, IP address, browser or device information, requested page and form-abuse signals. If you accept analytics, Google Analytics 4 may process a client identifier, session information, approximate location, browser or device information and interaction events according to the selected consent setting.
Why we use information
Inquiry information is used to answer the request, clarify specifications, prepare relevant product information, coordinate samples or quotations and maintain a traceable business conversation. Technical logs are used to deliver the website, diagnose faults, prevent abuse and protect the form. Analytics information is used only after the visitor accepts analytics and helps us understand navigation and content performance.
Consent and choices
The inquiry form asks for agreement before the submitted details are used to answer the inquiry. Optional analytics storage is denied by default until the visitor accepts it through the consent notice. A visitor can reject analytics, change the browser’s cookie settings or delete stored cookies. Rejecting optional analytics does not prevent use of the inquiry form.
Cookies and similar storage
Necessary storage may remember the privacy choice and support security or form operation. When analytics is accepted, Google Analytics may set first-party cookies such as _ga and a property-specific _ga_* cookie to distinguish users and maintain session state. Cookie duration and availability can be limited by browser settings and the analytics configuration.
Service providers and international processing
Information may be processed by providers that are necessary to operate the website, email, security, hosting and consented analytics. These providers act under their own service terms and may process information in locations outside the visitor’s country. We do not publish or sell inquiry details. Information may also be disclosed when reasonably necessary to comply with applicable law, protect rights or security, or handle a business dispute.
Retention
Inquiry records are retained only for as long as reasonably needed to answer and follow the business request, maintain order or quotation history, resolve disputes and meet applicable legal or accounting obligations. Technical security records are kept for a limited operational period. Analytics retention follows the configured Google Analytics settings. Information is deleted or de-identified when it is no longer reasonably required, subject to backup and legal-record cycles.
Security
Reasonable administrative and technical measures are used to reduce unauthorized access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed completely secure. For that reason, the inquiry form should contain only information needed for the requested business response.
Your requests
Subject to applicable law and verification of the requester, you may ask whether we hold personal information about you and request access, correction or deletion, or withdraw a consent that applies to future processing. Some records may need to be retained where a legal obligation or legitimate business record requires it. Send a request to ntkdfh@vip.163.com and describe the information or inquiry concerned.
Children
This is a business-to-business website and is not directed to children. Please do not submit information about a child through the inquiry form.
Policy updates
This policy may be updated when the website, providers or legal requirements change. The current version and update date remain in this policy.
Last updated: 13 August 2026